Remodeling FAQs

The questions listed below are designed to help you determine the reliability, reputation, and experience of a contractor, as well as their dedication to providing you with the best quality work possible. Witchet Remodeling would like to prove to you that we are that top-notch, professional remodeling contractor. Other contractors should be only too happy to supply you with the answers to these questions, just as we have done. Being confident that you have selected the right remodeling contractor will help assure that you have quality work and that your hard-earned money has been wisely spent.

Seven Questions to Ask

1. What is the full name and address of the company?

Getting the complete address of the company can be an important factor in determining a company’s time in business. If a post office box is given, ask for a full street address as well.

Witchet Remodeling Co., Inc.
443 Arcadia Ct.
Fort Wayne, IN 46807
Phone: 260.745.3952
Fax: 260.745.3952

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2. Does the company carry insurance?

A contractor should carry comprehensive liability insurance and workers’ compensation insurance to protect you in the event of an accident. This can be verified by asking to see the contractor’s certificate of insurance. Contractors may also carry other kinds of insurance including health, life, and auto insurance. Bland assurances of insurance coverage may refer to these. Don’t be confused. Ask for proof of general liability and workers’ compensation coverage for remodeling projects. Be aware that if a worker is injured on your property, the homeowner might be held liable for all costs unless the employee is covered by workers’ compensation insurance. Contractors who carry insurance and follow safety guidelines endure higher job overhead costs. These expenses could be the cause of price variations between contractors who follow the standards versus those who ignore them. It is up to you to determine if it is worth the risk to hire a contractor who does not carry insurance.

Witchet Remodeling Company, Inc., General Liability (aggregate limit $2,000,000) & Workers’ Compensation Insurance: Hastings Mutual, Roger Hupe, 260.486.7488

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3. Is the company a licensed contractor?

When you pose this question, you are in effect, asking if the contractor is licensed by your state, county, and/or city.

Witchet Remodeling annually renews their General Contractor’s license with Allen County and the State of Indiana. Witchet Remodeling Company, Inc., General Contracting License #508

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4. How long has the company been in business?

Needless to say, longer is usually better. Under three years may signal an unstable business or one low on the learning curve.

Witchet Remodeling is synonymous with top quality remodeling and repair services for residential and light commercial needs.

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5. Will the company provide referrals or references from previous jobs?

Request a list of 5 names and phone numbers of recent customers. Ask for photos of completed work, if available.

For privacy reasons, references are available upon request.

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6. What is the company’s workmanship warranty?

Typically, contractor workmanship warranties are for one year or more. The length of the warranty is less important than the intent and ability of the remodeler to stand behind their warranty. Usually, problems of either workmanship or material show up very quickly. Therefore, the near-term warranty given by the contractor or manufacturer is more important than the warranty coverage during the later years of the warranty. Even if problems of workmanship arise after the workmanship warranty has lapsed, a reliable contractor will want to stand behind their work.

Warranty and Assurances: (Transferable) There is a 2 year warranty on all workmanship and materials furnished by Witchet Remodeling Company, Inc. Witchet Remodeling Company, Inc. is responsible for any damage incurred during the remodeling process. We stand behind our work, just ask the references above.

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7. What is the company’s track record for solving customer complaints?

Try to find out how your contractor handles problems when they do arise. Ask the contractor if they have ever lost a job-related court case or if their contractor’s license has ever been suspended.

Minor problems do arise, usually unforeseen conditions. It's the "nature of the beast". We have the people to solve those problems and the way we handle them is what makes us a great company. That said, Witchet Remodeling has never been involved in a job-related court case and we have been renewing our contractor's license for twenty-eight years straight.

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